Elishia is a member of the Make it Right Team here at Smallwoods. Our Make it Right Team works closely with support to identify orders that need to be expedited for an event, such as a wedding, birthday, or celebration of life.
Elishia has been with Smallwoods for over four years. One thing we love about our employees is their eagerness to learn every part of the production process. Elishia’s overall knowledge of how our framing process works has proven to be such an asset to the Make it Right Team. If there is an image that needs immediate attention, Elishia steps in.
A memorable example of Elishia’s efforts happened earlier in 2020 when a customer reached out on a Tuesday and had a funeral for their father-in-law that upcoming Friday. The photo they needed to print was a precious image of her father-in-law and mother-in-law on one of their many excursions. Because the photo was very dear to her mother-in-law, she asked if there was a way for the image to be received in time for her father-in-law’s celebration of life. With everything the family had recently been through, Elishia could hear the need for Smallwoods to step up for this important day. Elishia’s team expedited the photo and stayed in close contact with the customer to make sure the image was delivered on time. The customer was able to receive the photo a day early and present it to a very grateful mother-in-law.
All orders are important, but we realize life happens and orders need to be expedited. When there is a great need to help our family of customers, Elishia’s team finds joy in making that happen.